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community mental health services ottawa Q and A

Frequently asked questions:
     Q: How do I get Salus housing?
     Q: Are there requirements to getting Salus housing?
     Q: How long does it take to get Salus Housing?
     Q: How much is the rent?
     Q: How do I get case management?
     Q: How long does it take?


Frequently asked questions:
     Q: How do I get Salus housing?
  A: Adults with a severe and persistent mental illness interested in Salus housing can fill out an Ottawa Supportive Housing Application Form and return the completed form to Ottawa Salus. Applicants will meet with a Salus representative to ensure that they meet all eligibility criteria. If the applicant meets all the criteria, their name will be added to the waiting list.
(Application forms are available on our web site or at Salus’ head office)
   
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     Q: Are there requirements to getting Salus housing?
  A: The applicant must :
-Have a severe and persistent mental illness
-Be 16 years of age or older
-Be a Canadian citizen, landed immigrant, or have refugee status
-Have a mental health support worker who will provide long-term portable and flexible services.
   
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     Q: How long does it take to get Salus Housing?
  A: The waiting period for a supportive housing unit is anywhere from 3-5 years.
   
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     Q: How much is the rent?
  A: A tenant’s rent is set based on his/her income. A tenant on ODSP pays $427.00, whereas a tenant on OW pays $325.00. This is the shelter allowance component of their income maintenance program.
Tenants with other sources of income have their rent set at either 30% of their income, or market rent.
   
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     Q: How do I get case management?
  A: Adults with a serious mental illness interested in case management can request services or be referred. Referral forms are available on our web site, at Salus’ head office or through the Canadian Mental Health Association.
   
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     Q: How long does it take?
  A: An intake worker will contact new applicants for case management upon receipt of a completed referral form. Because of the high demand for the service, however, there is an average waiting period of 3 years to be assigned a case manager.
   
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Case Management Ottawa
Case Management Ottawa
ASL Ottawa

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